Frequently Asked Questions
General
Are you a recruitment agency?
Jobs.je is not a recruitment agency, we are an online job portal. Anyone can join and post positions and we charge no agencies fees. We don’t have a physical office and Jobs.je isn’t just tied down to an internet site, it embraces the way people communicate today with the latest social and mobile media initiatives. When you post a position everyone can see your company name, we don't hide it or say 'our client', and applications come direct to your inbox.
How are you different from other job websites?
Jobs.je is built by a passionate and experienced team who understand design, advertising and how to build websites. When you post a position on jobs.je it’s not simply a collection of words, we embed each job with lots of additional information so Google and other search engines understand the job title, the responsibilities and the educational requirements, the company who posted it and their address, and a lot more. This means the job is more findable and shareable. We’re also a lot more fun!
How much does it cost?
If you’re a job seeker, it’s free.
If you’re a company wanting to post a vacancy listings cost just £79 for up to four weeks and feature in a premium position on our site and social communications.
Got a lot of vacancies to post? Talk to us about our subscription plans.
Do you offer charity discounts?
Yes we do! We are free for registered charities, just contact us and we’ll help you get set up.
How secure is my account?
We take every measure we can to keep your account secure, all passwords are stored in an unreadble format – we don’t even know what they are. However, it ultimately comes down to you to choose a secure password and not to share it with anyone. We highly recommend using a long, complex password and a password manager to remember it so you don’t have to.
I can’t log in!
Make sure you’re using the correct email address and password and typing them very carefully - or even better, using a password manager.
If you can’t remember your password use the forgotten password link on the login form.
If you still can’t access your account then email [email protected] telling us what email address you use to access your account. If you’re a company please also include your company’s name.
If you receive an error message when attempting to log in make a note of it or take a screenshot and sent it with your email. It really helps us help you!
I don't have an email address, can I still advertise?
We are a web based job portal and you require an email address to register. Creating an email address only takes a few minutes and is free. We recommend outlook.com.
Are you on the social networks?
Yes we are. Social media is a big part of how jobs.je works. Did you know that a 2016 report found that 79% of job seekers used social media when job hunting, but make sure your profiles don’t send out the wrong messages as employers check you out too! Follow our Facebook, Twitter and LinkedIn pages.
Something isn't working, what should I do?
If you find an error, a typo or simply have a suggestion then contact us.
If you are experiencing technical problems then the more details you can supply is with - such as error messages - the better we can help you.
Job seekers
Why do I need an account?
If you want to apply for a job you need to create an account. Creating an account lets you manage your applications, see what jobs you’ve applied to and use the website on different devices. Upload your CV on your computer then login on your phone and you can apply in a single tap!
By creating an account you’re also able to manage your email preferences and get alerted whenever a job you might be interested in is published.
Within your account you can manage your details and know we’re looking after your privacy. You’re in control.
Can I apply for a job without an account?
Whilst it’s easiest to apply by logging in and using your account, some vacancies display contact details and can you email the employer directly. However do this means your application will not be saved alongside the vacancy in the employer’s company account and you’ll not be able to access the application if you later create account.
You also miss out on useful features such as one click applications, saved CVs and easily applying from any device.
Can I get job updates?
How do I apply for a job?
To apply for a job you need to create an account - just make sure you don’t select a company account!
Once your account is created add your CV and create a template cover letter. You can now log in on any device and start applying for vacancies in a single click.
Some companies may prefer you to use their owe job portal, if this is the case we’ll show a link to where to apply.
I applied for a job and never heard back
All applications go directly to the employer, not us. If you have not heard from them then your best bet is to contact the employer directly.
Will it cost me to apply for a job?
No, it’s 100% free to apply for jobs and always will be. And as we’re not a recruitment agency we charge no agency fees.
However, if you successfully find a job via jobs.je, we’d love you to tell all your friends!
Companies
How do I post a job?
First you need to create a company account. If no one has ever set up an account for your company before then you will be based to add the company’s details. If we find an account already created for your company the website will let you know and give you the opportunity to request access. Alternatively a company admin can invite you with your email address.
If you’re not sure if your company already has an account or need to access one then contact us.
Once your account is created and activated you can start posting vacancies - simply create one in the admin and follow the wizard filling in all the details you need. When you’re happy hit publish and pay.
If you’ve a lot of vacancies to post then you may be interested in our subscription plans.
My company already has an account, how do I get access?
If you know who your company admin is please ask them to invite you. They can do this by logging in, going to the Company page and scrolling down to the team. You’ll be sent an email invitation, accept this and you’ll be added to the team.
If you try creating an account and it says your company already exists you can request access from the company admin. This will email them and they can accept the request.
If you have any problems joining a company account contact us.
Can I find out how many people viewed my job listing?
In your account you can view how many impressions each vacancy has received. This number doesn’t include views on our social media pages or job alert emails.
Can I find out who has viewed my job listing?
When using jobs.je all users are anonymous, the only way you’ll know if someone viewed your listing is if they applied, contacted you or shared/liked the position on a social network.
Do you promote my job listing?
Yes, we post your vacancies to our social media pages and our regular job alerts email with a combined following in the thousands. We are investigating more, new ways to get your vacancy in front of the right people.
We also promote the website on search engines and have great organic SEO so you know lots of website visitors will see your vacancy.
How can I promote my job listing?
Once you’ve published a position find it on the website and share it on your favourite social networks, email or more. All people need is the link.
Get your friends to share the job too as the most successful way to find a job is through second degree connections – friends of friends.
How can I reuse an old vacancy advert?
If you want to reuse an old job listing log into your company account and find the vacancy, select it and press duplicate. You can now make any alterations needed to publish it.
How do I add contact details for vacancies?
Log into your company account and select Contacts from the menu. Here you can add as many contacts as you like. These are not users who can log into the account, just contact points who can receive applications.
How do I edit a job?
Log into your company account and find the job you want to update. You can now run through the wizard editing all the details of the job. If the vacancy has already been published then you’re unable to edit the title, if you do need to edit it please contact us.
How do I remove a job?
Log into your company account, find the vacancy unpublish or delete it.
How will I receive job applications?
You will receive applications by email and also be able to access them if you log into your company account. When posting a vacancy you can select who applications should be sent to. Your listings also display a postal address and phone number.
Alternatively, you can supply a link to your own job portal and we’ll redirect users there.
We don’t use social media, can you still advertise my job on it?
This is one of the great things about using jobs.je for advertising your vacancies. Having a Facebook page or Twitter account might not be the right thing for your company but we can still promote the position on social networks for you.
A recent study showed that 73% job seekers aged between 18 and 34 found their latest job via social media.
With our thousands of social media followers we get your vacancies in front of the right people.
My job posting has been removed
If we find any job postings for fictitious positions, that contain offensive language or break our terms and conditions in any other way we reserve the right to remove them and delete your account. If you feel a job posting has been accidentally removed or has simply gone missing, contact us.
I have a lot of vacancies post, can you help?
We want to make it as easy as possible to post your vacancies on jobs.je. Talk to us about automating job posting by integrating a feed or link to your recruitment platform.
Make sure you also check out our subscription plans.