New Business Administrator

Purpose: Working as part of the pan-island new business take-on team provide pan island client take-on services, ensuring all legislative and regulatory requirements are met by following the firm’s internal client take-on policies and procedures. 

 Work closely with the GTCI service lines to provide a prompt, streamlined and seamless client take-on experience. 

• Has responsibility for the entire client take-on process including:

➢Manage the local & international conflicts process
➢Undertake the initial risk assessment
➢Ensure all client take-on checks are completed to the highest standard (Worldcheck, Internet searches & Sanctions checks)
➢Collection and review of all client take-on documentation
➢Manage the risk referrals process for high risk clients, including completion of the risk referral form and submission to the risk panel for consideration
➢Completion of client profile forms
➢Collation of the client take-on pack ensuring completeness and accuracy prior to service line sign off and submission to R&C for final approval
➢Liaises with the service lines throughout the take-on process to help manage the client expectations and expedite the process in a timely manner

• Acts in an advisory capacity to provide practical, effective and business focused advice to the Directors and service lines in respect of client take-on queries.
• Proactively monitors on a weekly basis DRIVE open client and suspended codes escalating issues as required.
• Escalate client take-on issues as they arise to the New Business Assistant Manager.

• Has excellent interpersonal and communication skills and confidence to deal with people at all levels and to build supportive relationships with different service lines across the firm.
• Is resilient in the face of resistance.
• Has excellent attention to detail and accuracy and the ability to resolve queries and issues confidently and successfully
• Has good time management and organisational skills with a pragmatic, solutions focused approach.
• Is able to work independently.
• Maintains the highest professional standards to ensure the firm is not in a position of risk.
• Confident individual with a proactive attitude.
• Must be able to multi-task and keep calm under pressure.
• Holds or is willing to work towards obtaining the International Compliance Association Advanced Certificate in Practical Customer Due Diligence.